When I try to load LabVIEW I'm seeing one or more of the following issues. How can I resolve them?
This behavior may be due to your computer being unable to load the files required to open LabVIEW properly. This is typically caused by a lack of Windows user permissions or files that have been corrupted or moved from their default location. The issue can also be caused by the firewall blocking a port that LabVIEW or Volume License Manager needs to communicate over. Steps to resolve these issues can be seen below, organized by the potential causes for this issue.Lack of Windows User PermissionsIf this is the first time LabVIEW has been installed on this computer, then the issue is most likely due to a lack of Windows user permissions. See the steps below to diagnose and fix problems with your user permissions.
Corrupted or Moved FilesIf your software was installed using a DVD, USB, or downloading media from the NI's website:
If your software was installed using NI Package Manager:
If, while the software is attempting to load, you see the splash screen for product activation appear, something may have gone wrong with your activation. Try the steps below to correct your activation status.
Firewall blocking a portIf nothing happens when you launch LabVIEW; the firewall might be blocking a port that LabVIEW or Volume License Manager needs to communicate over. If the issue has recently started occurring, check whether you still have an active license.Follow the next steps to enable dropped packets logging and check what connections are being blocked by your firewall:
You might not have enough permissions to allow the port. In that case, please work with your IT department to allow it.
If LabVIEW still will not open correctly after following these steps, please contact NI Support for further assistance.
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