I am using Vision Acquisition Software 2009 and receiving a test packet timeout error when I try acquiring an image from my Basler Gigabit Ethernet camera. How can I resolve this error?
There is a known issue in Vision Acquisition Software 2009 where acquiring images from some Basler cameras with a 2.x firmware version returns a test packet timeout error. This happens due to test packets being enabled by default in the driver and a problem with the camera firmware that prevents it from sending a packet in time. A firmware upgrade on the Basler camera will fix this issue. The test packet timeout error can also be handled by configuring the Test Packets Enabled attribute for the camera to be disabled in Measurement & Automation Explorer (MAX). Follow these steps to set this attribute:
The attribute would be displayed in Measurement & Automation Explorer as shown below:
Outside of the known issue in VAS 2009, the two most common reasons for a test packet timeout error are:
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