How Can I Add a Serial Number to My Profile?

Updated Jan 16, 2020

Issue Details

  • How can I link a serial number to my profile?
  • I need to register a serial number on my account. How do I do this?
  • I need to add a serial number to my profile so I can download older versions of software. Where can I do this?


  1. Go to and log in.
  2. Click MY ACCOUNT in the upper right hand corner.

  1. Under My Products & Services, click My Products.
  2. Type your serial number into the box indicated by the image below, and click Register.

Additional Information

The registration takes around 24 hours. If after this time period your serial number is still not registered, contact


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