Computer Loses LabVIEW License When Disconnected from the Network

Updated Jun 15, 2018

Reported In

Software

  • Volume License Manager 3.0

Issue Details

My company has just set up a new Volume License Agreement with National Instruments.  I have a laptop that occasionally loses the network connection where then LabVIEW becomes unlicensed as a result. Why does this happen and what can I do to fix it?

Solution

Your computer now being on a Volume License Agreement (VLA) checks out its LabVIEW license from a local server hosted at your company.  These licenses are dependent upon having a steady network connection which is why you lose the license if you lose network connection.

In order to keep LabVIEW licensed without a network connection you will need to create what is called a disconnected license.  To accomplish this you will first need to reach out to the software administrator who is responsible for handling the VLA at your company.  The software administrator can create this disconnected license using the NI Volume License Manager:
  1. First follow the steps on Creating a Disconnected or Home License
  2. After the disconnected license has been created you then need to follow the steps to Install and Activate the Disconnected License onto the computer that does not have network access.
After this your laptop will be able to retain an active LabVIEW license while not being connected to the network.

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