Upgrading Firmware on My myRIO NI Linux Real-Time Device

Updated May 3, 2018

Reported In

Hardware

  • myRIO-1900
  • myRIO-1950

Software

  • Measurement & Automation Explorer (MAX)

Operating System

  • NI Linux Real-Time

Issue Details

I have installed LabVIEW 2016 and the appropriate drivers and modules for my myRIO. The USB connection is fine as the device shows up in the Measurement and Automation Explorer (MAX). But when I try to run any VI on it, the following error is reported:

The software you have selected is not compatible with the version of your embedded OS. Consult the documentation on the device for information on upgrading or downgrading the version of the embedded OS.

How do I upgrade my myRIO's firmware?

Solution

There are three possible procedures to upgrade the firmware of a myRIO: using the myRIO Getting Started Wizard, using the Measurement and Automation Explorer (MAX), or using Web Configuration.
 

myRIO Getting Started Wizard

These are the steps to upgrade a myRIO's firmware using the myRIO Getting Started Wizard:
  1. Connect the myRIO to your LabVIEW computer using a USB cable.
  2. Power the myRIO up.
  3. The myRIO USB Monitor should pop up automatically. Click Launch the Getting Started Wizard:
​If the USB Monitor does not show up you can launch the Getting Started Wizard manually here: C:\Program Files (x86)\National Instruments\Shared\myRIO\Getting Started with NI myRIO.exe

 

  1. Select the correct myRIO:

 

  1. If there is a newer firmware available you get asked if you want to upgrade in the next step. Confirm the version number, select Install the recommended software set and click Next.

 

  1. The upgrade process will take some minutes, during which the myRIO USB Monitor will pop up several times. Wait for the installer to finish. 
 

NI MAX

Find the detailed instructions on this upgrade mode here: Upgrading Firmware on my NI Linux Real-Time Device. Be aware that your myRIO shows up in MAX in two different places: under My System » Devices and Interfaces and Remote Systems. The firmware upgrade process can only be started in the latter one:


Web Configuration

Find the detailed instructions on this upgrade mode here: Upgrading Firmware on my NI Linux Real-Time Device.

Additional Information

If you previously used Measurement and Automation Explorer (MAX) to install additional software beyond the default software set to myRIO, it will be wiped after this new installation. To install additional software to myRIO after the Getting Started installation, use MAX.

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